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Get instant answers to your questions. Our team is here to help you via live chat.

Monday–Friday, 9 AM–7 PM Eastern Time (excluding national holidays)

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For inquiries about our services, your travel health recommendations, or general questions, please email us at:

We typically respond to all inquiries within 1-2 business days.

Please include your name, destination, and any specific questions about your travel health needs.

For questions about the cost of vaccines or medications, or about insurance payment, please contact the pharmacy you'll be visiting directly.

Each pharmacy can provide details on pricing, payment, and scheduling.

Check with your pharmacy for hours of operation.

Speak directly with our team for personalized assistance with your travel health needs.

Call our Travel Nurse Line for health or travel concerns:

Monday–Friday, 9 AM–7 PM ET
(excluding national holidays)

Contact Tech/Admin Support for website or login issues:

Monday–Friday, 9 AM–7 PM ET
(excluding national holidays)

Check out our FAQ section for answers to common questions about travel health and our services.

Ready to get your personalized travel health recommendations?